FAQs

Feel free to provide the frequently asked questions, and we’ll be happy to assist you with crafting answers to address your clients’ inquiries. Here are some that may be helpful as you go.

FAQs

1. Do you need travel insurance when you visit Bhutan?
When visiting Bhutan, it’s highly recommended to purchase travel insurance for comprehensive coverage. Travel insurance safeguards against unforeseen circumstances such as medical emergencies, trip cancellations, baggage loss, and more. Given the remote and rugged terrain of Bhutan, access to medical facilities may be limited in some areas. Travel insurance provides financial protection and peace of mind, ensuring that you receive the necessary medical attention and assistance during your trip. Additionally, it offers coverage for trip interruptions and cancellations due to unforeseen events. Therefore, investing in travel insurance is essential to mitigate risks and enjoy a worry-free journey through the enchanting landscapes of Bhutan.


2. What if we need attention to medical issues, Are there hospitals, health centers, and pharmacies in Bhutan?
Yes, along the way in Bhutan, especially in towns and populated areas, there are hospitals and healthcare centers available to provide medical assistance. While larger hospitals are typically found in major cities like Thimphu, smaller healthcare facilities are also present in other towns and regions across the country. Additionally, many hotels and tour operators also provide access to basic first aid kits and medical assistance for minor health concerns. It’s always advisable to check with your tour operator or local guides for information on nearby healthcare facilities during your travels in Bhutan.


3. What kind of travel trips does your company offer?
Our offerings encompass a diverse range of travel experiences, including tours, treks, honeymoons, vacations, and holidays, as well as special interest excursions like train journeys and visits to fine art museums. Catering to a spectrum of travel preferences, we provide options from luxurious to adventurous, ensuring there’s something for everyone. Unlike budget-focused companies, we specialize in deluxe to premium tours, prioritizing quality service above all else. Whether exploring Bhutan, Nepal, India, or Tibet, we aim to deliver exceptional experiences that exceed expectations and create lasting memories for our discerning clientele. Your journey with us is crafted with meticulous attention to detail and a commitment to excellence.


4. What is the best way to contact your company when we have any kind of travel information?
The best way to contact our company for any travel-related inquiries or information is via email, phone, or through our website’s contact form. Our dedicated team is available to assist you with booking inquiries, itinerary customization, travel advice, and any other questions you may have about our services. We strive to provide prompt and helpful responses to ensure that your travel experience with us is smooth and enjoyable. Feel free to reach out to us anytime, and we’ll be happy to assist you in planning your next adventure.


5. What is the difference between tours, treks, vacations, and holidays in Bhutan?
Tours typically refer to guided journeys that encompass visits to cultural sites, historical landmarks, and natural attractions. These tours are often organized with set itineraries and include transportation, accommodation, meals, and guided sightseeing. They offer a comprehensive exploration of Bhutan’s cultural heritage, traditions, and scenic beauty.
Treks involve hiking or walking expeditions through Bhutan’s mountainous terrain and remote regions. Treks range from short day hikes to multi-day adventures that traverse high mountain passes, alpine meadows, and traditional villages. They provide opportunities to experience Bhutan’s pristine wilderness, encounter diverse flora and fauna, and immerse in the country’s natural beauty.
Vacations Bhutan encompasses a wide range of travel experiences tailored to individual preferences. They can include cultural tours, adventure activities, wellness retreats, and leisurely escapes. Bhutan offers options for various vacation styles, from cultural immersion in ancient monasteries to adrenaline-pumping outdoor adventures.
Holidays in Bhutan typically refer to festive occasions, celebrations, and special events observed throughout the year. These holidays often coincide with religious festivals known as “tsechus,” which feature colorful masked dances, religious rituals, and cultural performances. Travelers can participate in these vibrant celebrations to gain insights into Bhutanese traditions and spirituality.


6. How difficult is trekking in Bhutan, Nepal, India, and Tibet?
Easy Treks: Typically, stay at low altitudes, under 10,000 feet. Hiking days are short, usually less than six hours, with minimal elevation gain. A 1,000-foot gain in altitude is considered easy, while 4,000 feet constitutes a good workout. Easy treks offer relatively gentle terrain and are suitable for beginners or those seeking a leisurely hiking experience.

Moderate treks: slightly higher altitudes compared to easy treks, but still maintain manageable steepness and altitude gain. Moderate treks may ascend to elevations beyond 10,000 feet and involve longer hiking days. While they require a bit more endurance and fitness, moderate treks are accessible to most hikers with a reasonable level of physical conditioning.

Rigorous Trek: Features altitudes exceeding 15,000 feet and encompasses steep, challenging terrain with significant elevation gain. Rigorous treks demand a high level of fitness, stamina, and acclimatization to high-altitude environments. Hiking days are long and strenuous, often requiring endurance and mental fortitude to navigate rugged trails and harsh conditions. These treks are best suited for experienced hikers seeking a formidable outdoor adventure.


7. Who will lead my trip to Bhutan, Nepal, and India?
Our trip to Bhutan and Nepal will be led by experienced and knowledgeable local guides who are well-versed in the culture, history, and landscapes of their respective countries. These guides are often certified professionals with expertise in trekking, sightseeing, and facilitating immersive cultural experiences. They play a crucial role in ensuring your safety, comfort, and enjoyment throughout the journey, providing valuable insights, assistance, and guidance at each destination. Additionally, they are adept at handling logistics, coordinating activities, and addressing any questions or concerns you may have during the trip. Your local guides will enrich your travel experience by offering authentic perspectives, local anecdotes, and insider tips that enhance your understanding and appreciation of Bhutan, Nepal, India, & Tibet.


8. What is the group size of travelers in a group while traveling to Bhutan, Nepal, and India?
The group size for travelers in Bhutan, Nepal, and India can vary depending on the tour operator, type of tour, and preferences of the travelers. However, typical group sizes range from small to medium-sized groups, often ranging from individuals to 16 travelers per group.
Small group tours offer a more intimate and personalized experience, allowing for closer interaction with the local culture and easier maneuvering through sites and attractions. These groups usually consist of up to six (6) travelers and are conducive to forming strong bonds among participants.
Medium-sized groups, which may include 7 to 16 travelers, offer a balance between intimacy and social dynamics. They still allow for personalized attention from guides while providing opportunities to meet and interact with fellow travelers.
Ultimately, the ideal group size depends on individual preferences, travel style, and the type of experience travelers seek in Bhutan, Nepal, and India.


9. Tell me about your air transportation and pre-trip & post-trip trips to Bhutan, Tibet, Nepal, and India.
Air Transportation:
Bhutan: Druk Air is Bhutan’s national carrier and the primary airline serving Paro International Airport. It operates flights to and from destinations like Delhi, Kathmandu, Bangkok, and Singapore.
Nepal: Tribhuvan International Airport in Kathmandu is Nepal’s main international airport. It offers connections to various international destinations, including major cities in Asia, the Middle East, and beyond.
India: India has several international airports, with major hubs in cities like Delhi, Mumbai, and Kolkata. Airlines from around the world provide direct and connecting flights to these airports.
Pre-Trip and Post-Trip Arrangements:
Visa and Documentation: Travelers must arrange appropriate visas and travel permits for Bhutan, Tibet, Nepal, and India, depending on their nationality and travel plans.
Accommodation: Pre- and post-trip accommodation can be arranged in hotels or guesthouses near airports or in city centers, depending on travelers’ preferences and schedules.
Transportation: Ground transportation, such as airport transfers and local transportation, may need to be arranged to ensure smooth travel transitions and exploration of destinations.
Activities and Tours: Travelers may opt for guided tours or activities to explore cultural sites, natural attractions, and historical landmarks before or after their main travel itinerary.
 Travel agencies or tour operators specializing in these regions can assist travelers in arranging flights, accommodations, transportation, and activities based on their preferences and travel objectives. Travelers should plan and book these arrangements well in advance to ensure a seamless and enjoyable travel experience.
 10. If you’re interested in a trip to Bhutan, Nepal, and India through Rays Vacation, here’s what you can do:
Visit the website: Start by visiting the Rays Vacation website to explore the range of tours, treks, and travel packages they offer in Bhutan, Nepal, and India.
Browse Tours: Browse through the available tours, itineraries, and travel options provided by Rays Vacation. They may offer a variety of packages tailored to different interests, budgets, and durations.
Contact Rays Vacation: Reach out to Rays Vacation through their website, email, or contact number to inquire about specific trips, availability, and booking procedures. You can also request custom itineraries or additional information about their services.
Consultation and Booking: Once you’ve contacted Rays Vacation, you may receive personalized consultation and assistance in planning your trip. Their team can help you select the right tour or customize an itinerary based on your preferences and requirements.
Confirm Booking: After finalizing the details of your trip, including itinerary, dates, and pricing, you can proceed to confirm your booking with Rays Vacation. They will guide payment methods, booking confirmation, and any necessary documentation or permits required for your travel.
Prepare for Your Trip: As your travel date approaches, make sure to prepare all necessary travel documents, obtain visas or permits if required, and pack accordingly for your journey to Bhutan, Nepal, and India.
By following these steps and working closely with Rays Vacation, you can plan and book a memorable trip to explore the cultural richness, natural beauty, and adventure opportunities in Bhutan, Nepal, and India.

Do I need travel insurance?

Please refer to travel insurance under ‘Travel Services’ on the homepage.

Is my credit card safe?

Each and every payment and transaction made with a valid debit card, credit card, check, or PayPal is secure. Check your account frequently once the payment is attempted or made.

How do I make changes to my booking?

Write to us in via email about any changes in the tour, air reservation etc.

Can I cancel my booking?

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Need help booking?

Email us at [email protected] or call us at 1-833-843-7297 for individual, tailored advice for your perfect stay, or send us a message with your hotel booking query.